James Bednar

1. Community
2. Feedback on Support
3. Why does Facebook integration pull in comments from posts for only one week?

This is incredibly frustrating.  At a minimum make this a configurable setting with the default being 7.  

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• James Bednar
• Created September 30, 2019 12:49
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Managing user segments

Are user segments available to be utilized in Guide Theme customizations?  

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• James Bednar
• Created September 21, 2017 22:37
• 0 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Using labels on your Help Center articles (Guide Professional and Enterprise)

Are there any specific restrictions with regards to tag length or content?  Minimum lengths, certain characters not accepted? Occasionally run into an issue where certain abbreviations aren't accep...

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• James Bednar
• Created August 30, 2017 17:15
• 0 votes