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Ken Mullen

Joined Dec 13, 2023

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Last activity Dec 13, 2023

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Ken Mullen commented,

CommentTicket customization

Hello. I am not using the web widget. I am only using the Help Center. We have multiple branded help centers, all requiring brand-specific sign-in.

I have 3 forms. 2 are intended for general users and should appear in a drop for selection. I think that is standard behavior, which is good.

The 3rd form (and more to be added) is intended for one or a few specific users. I am planning to send those users a direct link to the form. 

The challenge is that I don't want the 3rd form to appear in the drop-down for the general users.

How do I do that? Thanks!

View comment · Edited Dec 13, 2023 · Ken Mullen

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