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Anneliese

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Latest activity by Anneliese
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    Anneliese created a post,

    Help Center - switching from public to private

    In the beginning we started with public access and unchecked the require user login box. Now we've implemented SSO with JSON. Our content is still public and I no longer see a 'require user login' ...

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    Anneliese commented,

    We started out with a public HC and then switched to SSO with JSON. Our content is still available with the URL only. I dont' find the "require sign in" box anywhere. Or maybe I'm missing it. Where...

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    Anneliese commented,

    Brilliant! Thank you Diziana. That fixed it.

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    Anneliese created a post,

    How to change the title?

    Answered

    I set up our company name in the Zendesk name when I started the trial version. I subsequently purchase the lowest level agent. Now our Help Center is titled with the right logo but then it has our...