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Ashley Dhanee's Avatar

Ashley Dhanee

Joined Nov 06, 2024

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Last activity Nov 06, 2024

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Ashley Dhanee commented,

Community comment Feedback - Apps and integrations (Platform)

Hi there

 

This is exactly what I'm looking for as well. We have restricted access to customer personal info on our backend systems but finding it extremely difficult to create those same restrictions in Zendesk. 

It would be great for Admins to be able to restrict visibility of end user profile info at a user role level.

 

Any idea when this will be rolled out in 2025 and is there an EAP for this feature?

 

View comment · Posted Nov 06, 2024 · Ashley Dhanee

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