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Mohanad Alshaka
Joined Apr 04, 2024
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Last activity Apr 25, 2024
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Latest activity by Mohanad Alshaka
Mohanad Alshaka commented,
+1
View comment · Posted Apr 25, 2024 · Mohanad Alshaka
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Mohanad Alshaka commented,
We have a situation where we need our numbers to be hosted with Twilio, but we also wanted to use Zendesk Talk for incoming & outgoing calls.
Zendesk support recommended that I add the Twilio number as an external line, and then forward incoming calls to a Zendesk Talk number.
Is this really the only solution? Issue is that we have 8 lines we need to do this for, so this solution sounds like it will be a reporting nightmare
Any suggestions/ideas would be greatly appreciated!
Best,
Moh
View comment · Posted Apr 04, 2024 · Mohanad Alshaka
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