Matheo Dodi

Hello,

I've been having a lot of trouble trying to update a zendesk custom app through my CLI (as well as through github actions).

I've set up my zcli using this guide, however every time I run "zcli apps:update dist" the process hangs.

This is what I see on the terminal:

Uploading app... Uploaded
Deploying app... ⣷

Can't find many references online for this issue, the only one I found was this, which prompted me to triple-check the app-id, and it is indeed correct. The post had a proposed github gist that would update the custom app via a shell script, but even though I can get that gist to run in its completion, the app does not actually update. Sometimes, it will eventually just give me the following timeout error:

Deploying app... done
node:internal/process/promises:288
triggerUncaughtException(err, true /* fromPromise */);
AxiosError: read ETIMEDOUT

Just noting that manually uploading the packaged app-XXXXXXX.zip file from the admin console by clicking "Update", the process works as expected, but ideally I'd like to do that via cli.

I have tried re-authenticating my zcli by doing:
zcli logout
and then:
zcli login -i
email: my@email.com/token
password: ***MY***API***TOKEN***"
Which did successfully log me in again, however I keep running into the same issue, unfortunately.

I'd like to note that what I'm more interested in is getting this to work via Github Actions. I followed this guide on how to set up a Github action for automatic app deployment/updating, which that too is failing.

This is what my zcli-update.yml file looks like, but the actions are failing with the following console message:

Uploading app... Failed
9› Error: Failed to upload app Organization Info
10Error: Process completed with exit code 2.

When I replace the zcli apps:update dist command with zcli apps:validate dist, I get the following non-descriptive error message:

Run zcli apps:validate dist
8› Error: Error
9Error: Process completed with exit code 2.

Please advise on how to proceed about this, I'm having a hard time finding any help online.

Thank you in advance.