TC

Hi Folks,

I have a python script that extracts ZenDesk data via the below code:

 response = requests.request("GET", url, auth=(user, pwd), headers={"Content-Type": "application/json"})

data = response.json() 
results = pd.json_normalize(data['results']) 

May I know why some of the fields returned are in numeric code form rather than in description format.

For e.g. instead of its description of "VCC/Inbound", a code value of 1685189953525 is returned

Can advise how to resolve this, pls?

regards

Tuck Chong