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Andrew Lippert

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Activity overview

Latest activity by Andrew Lippert
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    Andrew Lippert commented,

    1. Community
    2. Feedback on Guide
    3. Reorder ticket form fields

    Now 2 years old with no change to the functionality. We are paying WAY too much for WAY too little. This arbitrary decision has no engineering basis other than convenience for the ZD developers (lo...

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    • Andrew Lippert
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    • 1 vote
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    Andrew Lippert commented,

    1. Community
    2. Feedback on Guide
    3. Reorder ticket form fields

    Zendesk - for Enterprise customers to be unable to alter form field order or to eliminate system required fields when necessary is a serious limitation. When can we expect you to schedule these fea...

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    • Andrew Lippert
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    Andrew Lippert commented,

    1. Community
    2. Feedback on Guide
    3. Reorder ticket form fields

    +1 The point here is that ALL fields ought be orderable. That system fields are required to be first in the sequence is just a poor implementation. Please fix this bug ASAP.

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    • Andrew Lippert
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    • 2 votes