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Richard Homewood

Joined Jan 17, 2024

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Last activity Jan 22, 2024

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Latest activity by Richard Homewood

Richard Homewood commented,

CommentWeb Widget documentation

Hello Zendesk,

Just wondering if you have an ETA on the current limitation on Email addresses in Agent Workspace

This limitation has been around since 2022 must is a much required feature in agent workspace, without it, it is not a viable end user solution.

View comment · Posted Jan 22, 2024 · Richard Homewood

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Richard Homewood commented,

Community comment Developer - Zendesk APIs

We have the same issue in that it performs a Basic auth call to appusers even though we are using JWT.

Did you manage to solve this issue?

View comment · Posted Jan 17, 2024 · Richard Homewood

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