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Alex Batoryk-Leliw's Avatar

Alex Batoryk-Leliw

Joined Jan 25, 2024

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Last activity Mar 15, 2024

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Latest activity by Alex Batoryk-Leliw

Alex Batoryk-Leliw commented,

CommentZendesk messaging

Hello,

As a developer using iOS and Android channels, I'm slightly confused about where the proactive messages will appear in the app following a successful trigger? They don't seem to populate on the Messaging stream, which is where I'd expect this given we don't use Zendesk widgets in-app as part of the SDK.

Any help would be appreciated on this. Thanks!

View comment · Posted Mar 14, 2024 · Alex Batoryk-Leliw

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Alex Batoryk-Leliw created a post,

Post Developer - Zendesk SDKs

Hello,

It has come to my attention that Firebase has deprecated authentication through the use of server keys. Please see attached: https://firebase.google.com/support/faq#fcm-23-deprecation. It seems as though there is no other way to configure this authentication within Zendesk Admin website.

Can you please advise on if this is on the roadmap and/or when it will be changed?

Thanks

Posted Jan 26, 2024 · Alex Batoryk-Leliw

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Alex Batoryk-Leliw commented,

Community comment Developer - Zendesk SDKs

Bump on this. Would be very useful to have.

View comment · Posted Jan 25, 2024 · Alex Batoryk-Leliw

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