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Jesse Marion
Joined Mar 15, 2024
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Last activity Sep 18, 2024
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Latest activity by Jesse Marion
Jesse Marion commented,
+20 from my team on this one!
View comment · Posted Mar 22, 2024 · Jesse Marion
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Jesse Marion commented,
Hi Community,
I am curious if anyone knows if there is a solution for submitting tickets to JIRA from Zendesk and using the Codeblock formatting feature:
We are submitting tickets with Codeblock snippets and these are showing up as text in the JIRA ticket which is quite messy and required our agents to edit the JIRA to re-do the codeblock.
Is that expected behaviour with this integration or is there a setting we are not aware of?
Cheers!
View comment · Posted Mar 15, 2024 · Jesse Marion
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