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YC L

Joined Aug 20, 2024

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Last activity Aug 20, 2024

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YC L created a post,

Post Discussion - Tips and best practices from the community

Hi all,

 

Suppose I have 3 separate Zendesk accounts serving 3 different brands, respectively. Each Zendesk has one phone number being public to end customers. While I have only one agent who can answer calls, is there a solution to route calls at the 3 different numbers and make sure *only* one call will go through to agent at one time? As one person can answer one call at the same time. 

 

Thanks.

 

 

Posted Aug 20, 2024 · YC L

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