Debbie Bobby

Total activity

52
Last activity

February 23, 2018 20:20
Member since

May 07, 2014 14:26
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35
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13

Activity overview

Latest activity by Debbie Bobby

Debbie Bobby commented, August 21, 2015 15:35
The automatic solving of tickets within some timeline arbitrarily set by Zendesk is a problem for Zendesk customers and a practice they should discontinue for all the reasons above. But beyond tha...
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- Debbie Bobby
- Created August 21, 2015 15:35
- 4 votes
Debbie Bobby commented, December 03, 2014 19:38
Zendesk for Plus customers feel the same way - we're not on a free version and this is very basic functionality that radically affects our ability to create an efficient workflow. When, Zendesk??
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- Debbie Bobby
- Created December 03, 2014 19:38
- 0 votes
Debbie Bobby commented, June 13, 2014 21:19
The reorder field was just pointed out by Zendesk, so my issue above regarding the ability to reorder non-system fields is resolved. Thanks.
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- Debbie Bobby
- Created June 13, 2014 21:19
- 0 votes
Debbie Bobby commented, June 13, 2014 06:34
Interesting. In the thread below, a Zendesk product manager indicates you *can* reorder ticket fields in the agent view - just not system fields. I'm not finding that to be true. https://support...
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- Debbie Bobby
- Created June 13, 2014 06:34
- 0 votes

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