Marybeth Sklar

Total activity

40
Last activity

March 06, 2020 21:51
Member since

June 02, 2014 15:29
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Activity overview

Latest activity by Marybeth Sklar

Marybeth Sklar commented, August 14, 2017 13:37
Hello, how can I re-position the sidebar in articles from the left to the right? I've noticed that a lot of users, including Zendesk, have done this and would like to do the same. Wondering if the ...
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- Marybeth Sklar
- Edited August 14, 2017 13:41
- 0 votes
Marybeth Sklar commented, June 28, 2017 19:51
Hello Devon, Just a few thoughts (which you may have already !thunk! Smaller & Modular: We're in SAAS too, and we're more partial to smaller & modular articles that are housed together in Zendesk S...
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- Marybeth Sklar
- Created June 28, 2017 19:51
- 2 votes
Marybeth Sklar commented, October 21, 2016 17:40
Lucky, I've tried that, but it does not work for me. :( I'm okay with the colgroup option for now as I don't need variable width columns.
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- Marybeth Sklar
- Created October 21, 2016 17:40
- 0 votes
Marybeth Sklar commented, October 21, 2016 14:47
Like several of you I can't set column width with the WYSIWYG, nor does .css work. I have definition/glossary tables, where the first column needs to be 22% wide and the second 78%. The only way I ...
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- Marybeth Sklar
- Created October 21, 2016 14:47
- 0 votes
Marybeth Sklar commented, January 18, 2016 19:41
Hi! I'm curious about this too. We have two primary sections that will each have several articles. We want each section's FAQ title to display collapsed so users can read both section titles at-a-g...
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- Marybeth Sklar
- Edited January 18, 2016 19:42
- 0 votes
Marybeth Sklar commented, December 17, 2015 13:23
Is the reading information and Q&A somewhere else?
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- Marybeth Sklar
- Created December 17, 2015 13:23
- 0 votes
Marybeth Sklar commented, September 20, 2015 02:25
Sander, I have three questions about 'Add Signature..." that I hope you can answer. Does the agent need to choose the brand in order for the variable dynamic content to display? Please verify th...
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- Marybeth Sklar
- Created September 20, 2015 02:25
- 0 votes
Marybeth Sklar commented, September 03, 2015 20:26
Hi. I have a follow up question / observation. Users need to be signed into our help center to view articles. I've noticed "no result" comprises a huge ratio of our results for terms that definitel...
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- Marybeth Sklar
- Created September 03, 2015 20:26
- 0 votes
Marybeth Sklar commented, July 08, 2015 15:35
We need to wait until it's fixed. In the interim, we get periodic status emails from ZD that show us some "Top Trending Searches," and "Search with No Results." Unfortunately, "Search with no Res...
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- Marybeth Sklar
- Edited July 08, 2015 16:53
- 0 votes
Marybeth Sklar commented, March 19, 2015 13:15
Humble Squid. Thanks, Wes.
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- Marybeth Sklar
- Created March 19, 2015 13:15
- 0 votes