Marybeth Sklar
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Activity overview
Latest activity by Marybeth Sklar-
Marybeth Sklar commented,
Hello, how can I re-position the sidebar in articles from the left to the right? I've noticed that a lot of users, including Zendesk, have done this and would like to do the same. Wondering if the ...
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Marybeth Sklar commented,
Sorry, Jessie. I know better than to just post a symptom without additional diagnostic information!I will provide a better description soon.
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Marybeth Sklar commented,
Hello @tiann The URL above does not work for us. We still need to clear our caches to access agent accounts. Any other thoughts?
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Marybeth Sklar commented,
Thank you. I've passed it along and we will try it.
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Marybeth Sklar commented,
Since we hid our sign in button for end users, our agents/managers are occasionally denied access, likely due to some user/pass caching issues. As a workaround, we've used incognito windows or I've...
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Marybeth Sklar commented,
Hello Devon, Just a few thoughts (which you may have already !thunk! Smaller & Modular: We're in SAAS too, and we're more partial to smaller & modular articles that are housed together in Zendesk S...
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Marybeth Sklar commented,
Lucky, I've tried that, but it does not work for me. :( I'm okay with the colgroup option for now as I don't need variable width columns.
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Marybeth Sklar commented,
Like several of you I can't set column width with the WYSIWYG, nor does .css work. I have definition/glossary tables, where the first column needs to be 22% wide and the second 78%. The only way I ...
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Marybeth Sklar commented,
Hi. I have a follow up question / observation. Users need to be signed into our help center to view articles. I've noticed "no result" comprises a huge ratio of our results for terms that definitel...
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Marybeth Sklar commented,
We need to wait until it's fixed. In the interim, we get periodic status emails from ZD that show us some "Top Trending Searches," and "Search with No Results." Unfortunately, "Search with no Res...