Gabriel Scott
- Total activity 24
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 12
Comments
Recent activity by Gabriel Scott Sort by recent activity-
Would the Records of User Tags be located somewhere else? I don't seem to have it available.
-
Have you tried creating a headline report like this which would show the change in an average? As in, I can create two separate headline reports which shows the average daily tickets in the current...
-
Thanks Dennis, these are great insights (pun intended). I had originally begun working from this custom metric on a separate Zendesk page. Aside from the goals you mentioned (keeping the data relev...
-
Hey @Dennis Lynn, how would you handle having more than 20 metrics (representing the root category A)?
-
Can you hide the subject/description for only one form, if you have multiples?
-
Is there a trick to seeing the device information? I've installed this for a couple of our apps and there is no device info included. Thanks.
-
Is there a way to eliminate duplicate tags, when the tags are not exactly identical? See my image. We inadvertently have used a similar tag for a single issue (one in a macro, one in a trigger). Ho...
-
Something like this:
-
Hi @Andrea, in this scenario, how do you report over multiple days? Insights only has so many methods for slicing this data and adding date into this as a filter still gives only tickets handled on...