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Debra Velez

Joined Feb 03, 2024

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Last activity Feb 03, 2024

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Debra Velez commented,

CommentPerforming calculations

Hi,

I am trying to add a column to a query to indicate whether an agent is an internal or external resource. This is defined by the assignee's email address.

The following formula shows an error message when trying to add this attribute:

IF (CONTAINS([Assignee email]]),"@example.com"))

THEN "External"

ELSE "Internal"

ENDIF

What can I do to correct this?

View comment · Posted Feb 03, 2024 · Debra Velez

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