Quinton Myers
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Activity overview
Latest activity by Quinton Myers-
Quinton Myers commented,
Hi, Is it possible for the IVR option chosen by the end user to populate within the call info within the ticket? Example below: Menu: Tech Support / Activate Point of Sale Support
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Quinton Myers commented,
I've found that you're able to create custom ticket exports within Good Data. This is a viable work around...
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Quinton Myers commented,
An alternative to this is setting your 'close ticket' trigger to longer than 28 days (default). I set my tickets to never auto close until after a year old so I can go back and code my tickets as n...
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Quinton Myers commented,
Hi All, Late to the party, but wanted to add that my org could use this feature as well. Our client success team could leverage this to make sure our clients are well informed and have the function...
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Quinton Myers commented,
Per the ZD support person that got back to me the other day: The Zendesk API (what you're actually authenticating to with the integration) can only be authorized 3 ways - native credentials, OAut...
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Quinton Myers commented,
How can I update my password if managed by third party system I use to sign in? I need my password for salesforce and Olark chat integrations to work.