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Suporte
Joined Mar 04, 2024
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Last activity Apr 08, 2024
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Suporte commented,
Community comment Developer - Zendesk APIs
Hi Lydia, sorry for the delay...
I've tryied your suggestion...
response
and the image still broken...
any other idea?
thank for replying
View comment · Posted Mar 13, 2024 · Suporte
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Suporte created a post,
Post Developer - Zendesk APIs
I'm trying to upload an image from an input[type=file], but when I try to open or attach it to a ticket, the image is broken.
Details :
I am using Nuxt3
function that send to backend
the sent data:
the route that receive the data:
the function to upload the image
response from /api/v2/uploads.json :
{
"attachment": {
"url": "https://territoriosaber.zendesk.com/api/v2/attachments/23461691516059.json",
"id": 23461691516059,
"file_name": "test_upload.png",
"content_url": "https://territoriosaber.zendesk.com/attachments/token/QjqqarQt44JkCnTNrcvJx8Vjt/?name=test_upload.png",
"mapped_content_url": "https://territoriosaber.zendesk.com/attachments/token/QjqqarQt44JkCnTNrcvJx8Vjt/?name=test_upload.png",
"content_type": "image/png",
"size": 102032,
"width": null,
"height": null,
"inline": false,
"deleted": false,
"malware_access_override": false,
"malware_scan_result": "malware_not_found",
"thumbnails": [
]
}
}
{
"attachment": {
"url": "https://territoriosaber.zendesk.com/api/v2/attachments/23461691516059.json",
"id": 23461691516059,
"file_name": "test_upload.png",
"content_url": "https://territoriosaber.zendesk.com/attachments/token/QjqqarQt44JkCnTNrcvJx8Vjt/?name=test_upload.png",
"mapped_content_url": "https://territoriosaber.zendesk.com/attachments/token/QjqqarQt44JkCnTNrcvJx8Vjt/?name=test_upload.png",
"content_type": "image/png",
"size": 102032,
"width": null,
"height": null,
"inline": false,
"deleted": false,
"malware_access_override": false,
"malware_scan_result": "malware_not_found",
"thumbnails": [
]
}
}
already try looking at https://developer.zendesk.com/documentation/ticketing/using-the-zendesk-api/adding-ticket-attachments-with-the-api/
but I must be missing something
If anyone could help I would be very grateful
thank you
EDIT: add the token response
thank you
EDIT: add the token response
Edited Mar 04, 2024 · Suporte
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