Tony Smith

1. When using a dropdown in chat bot, the default value (first value), always shows even if you don't select a default value for the field.
2. When the dropdown first loads with what seems to be the default value, you can't hit Send. You have to “re-select” it first.
   
    

You can probably do this with using the Make an API Call module and calling Zendesk API 

https://developer.zendesk.com/documentation/ticketing/getting-started/zendesk-api-quick-start/

I have a bot that calls one of our APIs for a process. However, it seems to timeout too quickly and I need the response so I can't just let it run async. Is there anything I can do to add more time to the call?

I am trying to add security to our webhook call but I can't figure out what I need for the body of the request. The example talks about a middleware to get rawBody but I don't have access to that. I tried using .json() but it isn't creating a valid signature.

Here are the options for getting the body of a request...

arrayBuffer() returns Promise
blob() returns Promise
formData() returns Promise
json() returns Promise
text() returns Promise



const signature = headers['x-zendesk-webhook-signature'];
const timestamp = headers['x-zendesk-webhook-signature-timestamp'];
const requestData: any =await request.json();
const validSign =isValidSignature(signature.toString(), timestamp, requestData);