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RomIT

Joined Feb 13, 2024

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Last activity Feb 13, 2024

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RomIT commented,

CommentTicket basics

Hi Anunay Sinha, you have posted last November that Zendesk will release an advance feature to highlight PII in the ticket so agents can easily bulk redact. Is this still happening this first quarter of 2024? And do you have an ETA? We're waiting for this feature! Thank you!

View comment · Posted Feb 13, 2024 · RomIT

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