
Elisa Mougey
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Last activity
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Activity overview
Latest activity by Elisa Mougey-
Elisa Mougey commented,
Hi all, We have also been using this application for a few months, and it was a life changer. I am however encountering an issue. I know that this application's template was created on the old v...
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Elisa Mougey commented,
Hi Michael, Thanks a lot for your help, this is really appreciated (especially as I am struggling a bit with the process). The tickets I want to assign all come from a mail channel, say GMAIL....
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Elisa Mougey commented,
Hi all, I would be really interested in using this application as follow: All tickets coming from a specific channel are assigned to 4 agents. Could someone help me understand how to create the ...