Recent searches


No recent searches

Richard Harris's Avatar

Richard Harris

Joined Aug 15, 2024

·

Last activity Nov 22, 2024

Following

0

Followers

0

Total activity

5

Vote

1

Subscriptions

2

ACTIVITY OVERVIEW

Latest activity by Richard Harris

Richard Harris commented,

CommentAccount settings of the ticketing system

Our team would like this built into Zendesk

 

They were using the Auto Dark Mode for Web Contents feature from Chrome but since  Wednesday 13th something has changed in Zendesk to make it incompatible. All other websites are fine

View comment · Posted Nov 15, 2024 · Richard Harris

0

Followers

0

Votes

0

Comments


Richard Harris created a post,

Post Feedback - Ticketing system (Support)

User would like the New Conversation Popup when using Messaging to be disabled. User has nystagmus and is sensitive to visual changes.

 

This popup is unnecessary as the new conversation opens in a new tab anyway.

 

Have tried unticking Notifications here (https://soeuk.zendesk.com/chat/agent#personal/sounds_&_notifications) but has not stopped the popup

 

Note we have auto accept conversations and do not want to disable this

 

Posted Aug 15, 2024 · Richard Harris

0

Followers

0

Votes

0

Comments