Recent searches


No recent searches

Josh Beckett's Avatar

Josh Beckett

Joined Sep 26, 2024

·

Last activity Sep 26, 2024

Following

0

Followers

0

Total activity

2

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Josh Beckett

Josh Beckett commented,

CommentTicket customization

Is there anyway to dynamically have only one form out of my seven forms available to a customer. Right now I am trying to hide the other seven forms, but hiding is not working. It only disables them. 

 

I followed this documentation here, but it is not working entirely:

 https://support.zendesk.com/hc/en-us/articles/4408886229146-Workflow-Hide-ticket-forms-based-on-a-user-s-organization

 

 

Some snippets from the code:

 




 


   Create a support ticket
   
     {{follow_up}}
   
 


 
 

   Loading user tier...
 

 
 

   {{request_form wysiwyg=true}}
 
 

View comment · Posted Sep 26, 2024 · Josh Beckett

0

Followers

0

Votes

0

Comments