Matt
Customer Care Director at OneSaas Integrations
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Total activity71
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes21
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Subscriptions39
Activity overview
Latest activity by Matt-
Matt commented,
Eli, that's two beers I owe you. Thanks! Glad it helped your implementation too :) If you're in Sydney one day soon, look me up!
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Matt commented,
Legend Eli, thank you. I owe you a beer! (or wine?) It works well except for one edge case - where the 'only' cc's on the ticket are @mydomain.com email addresses. In that case, the 'People CC'd o...
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Matt commented,
Hi All, I'm using the method described here to add CC'd parties to my tickets, and 'not show' if there are no CC's Here is the code I have modified - {% if ticket.cc_names != empty %}The following ...
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Matt commented,
+1
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Matt commented,
Hi James, Any Chance you would be willing to share the scripts / etc you use to grab your data from the ZD API and bring this into your own EDW? We are looking to achieve something very similar.......
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Matt commented,
Certainly an inefficient process at present. +1 to OP and submitted comments.
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Matt commented,
+1
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Matt commented,
+1
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Matt commented,
Old thread, but add your vote here if you still need this? https://support.zendesk.com/entries/141833-New-ticket-field-types-and-enhancements-to-existing
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Matt commented,
Adding my Vote.....