Ellen Mason
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Last activity
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Activity overview
Latest activity by Ellen Mason-
Ellen Mason commented,
This application installed very easily and I found it worked just fine. Thank you. One question how many bbc's can you have for a single ticket. the cc's limits 24 what is the limit for bcc's. ...
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Ellen Mason commented,
I seem to be confused. I have the cloud version I have installed in my Hub states Version 0.7.14 - the marketplace version states the same. So how do you know it is version 2 vs version 3 when an...
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Ellen Mason commented,
This is ideal for multiple spokes and a hub so that ticket generation is not duplicated.
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Ellen Mason commented,
Thank you Max for looking at this. Below are my responses I want to be able to cc some lite agents and end users. We would like to be able to notify end-users via email without them seeing each ...
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Ellen Mason commented,
Ditto - this would be very helpful to have a bcc function.
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Ellen Mason commented,
Hi Colin, Option selections is a great idea as well.
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Ellen Mason created a post,
[COMPLETED] Sandbox Refresh
CompletedWhen you refresh your sandbox from production: all forms, fields, triggers, automations and organizations should be copied from production to sandbox. End users should not so that accidents of sen...