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Ellen Mason

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Latest activity by Ellen Mason
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    Ellen Mason commented,

    This application installed very easily and I found it worked just fine.  Thank you.  One question how many bbc's can you have for a single ticket.   the cc's limits 24 what is the limit for bcc's. ...

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    Ellen Mason commented,

    I seem to be confused. I have the cloud version I have installed in my Hub states Version 0.7.14 - the marketplace version states the same. So how do you know it is version 2 vs version 3 when an...

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    Ellen Mason commented,

    This is ideal for multiple spokes and a hub so that ticket generation is not duplicated.

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    Ellen Mason commented,

    Thank you Max for looking at this.  Below are my responses I want to be able to cc some lite agents and end users.  We would like to be able to notify end-users via email without them seeing each ...

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    Ellen Mason commented,

    Ditto - this would be very helpful to have a bcc function.