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Cortnie Sproul
Joined Feb 11, 2025
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Last activity Feb 11, 2025
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Latest activity by Cortnie Sproul
Cortnie Sproul commented,
Hi! I'd like to see options for reporting on Guide. We only use Zendesk for the KB so we are looking for monthly metrics around # of articles viewed, failed searches, popular articles, etc. I see those values in the Reporting module but i'd like a way to get the names of the articles or the actual words entered for the failed searches, etc.
View comment · Posted Feb 11, 2025 · Cortnie Sproul
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