Anthony Williamson
Product Support Manager Bluesound and BluOS Ready Products The Lenbrook Group of Companies
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Total activity52
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Last activity
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Member since
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Following0 users
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Votes16
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Activity overview
Latest activity by Anthony Williamson-
Anthony Williamson commented,
Hi Anna It is extremely disappointing this is a requirement and Zendesk collects this information but when our consumers question it, we get the questions and not Zendesk.This needs to be resolved ...
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Anthony Williamson commented,
As an Admin, how can I see my individual agents' personal macros and vet them? I have found how t disable personal macros going forward but need to remove/corral existing macros before the policy ...
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Anthony Williamson commented,
Thanks David - this is useful and gives me some ideas
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Anthony Williamson commented,
Is it possible to create a custom place holder somehow? We are a multibrand site and want to change the closing salutation in a macro based on the Brand assignedThank you for choosing {{ticket.bran...
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Anthony Williamson commented,
This is unfortunate and a real problem that has plagued me for years - I do not want Level 1 agents circumventing views by using the Dashboard. This really is a problem and should be looked at
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Anthony Williamson commented,
We (Zendesk consumers) are being forced to provide this answer to our end-user community - it is really unacceptable and inadequate as a response for what is at least perceived as a security breach...
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Anthony Williamson commented,
Thank you Nicole - I spent 10 minutes starring at it and couldn't find it... honest... >blushing<
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Anthony Williamson commented,
Hi All - me again...So I have been re-arranging content in plans for an update to our software. I have an entire section empty now... so how do I delete it?
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Anthony Williamson commented,
Thank YOU Nicole
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Anthony Williamson commented,
"To clarify, adding it to the pricing page simply means that we're adding it to the list of features and functionality in the Enterprise SKU" To be fair - I was hoping that was what was meant. I do...