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Joined Dec 11, 2024
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Last activity Dec 11, 2024
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support created a post,
Post Q&A - Objects, workspaces, and rules
Hi there!
I tried to find an answer, but it seems it's not possible. However, I would like to confirm before submitting any further product ideas. :)
I have a client ID on a ticket, and I need to populate the Client ID on ticket creation from the Requester User ID. But the trigger does not allow me to select any other fields, only pre-defined values.
Any ideas?
Thank you!
Arina
Posted Dec 11, 2024 · support
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