Dave Tonks
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Total activity31
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Last activity
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Member since
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Following0 users
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Votes7
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Activity overview
Latest activity by Dave Tonks-
Dave Tonks commented,
Thanks for responding Ryan McGrew, archived articles are listed when previewing which articles will be affected, when setting up the verification rule. Is this expected behaviour?
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Dave Tonks commented,
Ryan McGrew^^
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Dave Tonks commented,
Has the bug regarded archived articles been fixed? We are trying to roll our article verification and this seems to is preventing us from doing so. Are there any workarounds?
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Dave Tonks commented,
Ah, yes that'll be it. Thanks Brett
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Dave Tonks commented,
We have got the same problem! Was there a solution to this?
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Dave Tonks commented,
JP Support: Mick and Ravin Subramaniam +1! I'm finding that rather than assisting us, the conditional fields/forms setup is proving frustrating in that we're spending a fair bit of time finding l...
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Dave Tonks commented,
I think this was asked a while ago, but I can't see an answer: If a user is a part of multiple orgs, and has the permission "can view tickets from user's org" what do they see? all tickets from all...
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Dave Tonks commented,
Heya, Any plans on showing Microsoft Teams some love with this integration? We chose this over Slack.
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Dave Tonks commented,
Thanks guys. I had a thoroughly non-ideal workaround, that involved selecting all linked incidents and bulk-adding a custom tag. Then creating a view that only looks at tickets with that tag. Not i...
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Dave Tonks commented,
Is there any way of customising the linked ticket view, to include Organisation, for example?