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Hadas Tzur

Joined Apr 01, 2024

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Last activity Apr 01, 2024

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Hadas Tzur commented,

Community commentDiscussion - Zendesk on Suite best practices

Hello, let's say that an agent wants to report a software malfunction. How will they know if there's a problem already existing and to report an incident or if they need to issue a problem? Do they need to go through all the existing problems first to make sure that the specific issue doesn't already exist? or is there a better way of going about this? 

View comment · Posted Apr 01, 2024 · Hadas Tzur

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