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Luis German Lopez Fragoso's Avatar

Luis German Lopez Fragoso

Joined Mar 08, 2024

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Last activity Mar 10, 2024

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Latest activity by Luis German Lopez Fragoso

Luis German Lopez Fragoso commented,

CommentHow to fix issues in Zendesk messaging

Thank you Francis, my customer wants to have omnichannel enabled with Agent Workspaces enabled. Channels are email, messaging and talk, is it correct to use the "Ticket Events API" for retrieving this data for all channels ?  

View comment · Posted Mar 10, 2024 · Luis German Lopez Fragoso

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Luis German Lopez Fragoso commented,

CommentHow to fix issues in Zendesk messaging

Hello, so If I want to get Historical messaging volume, which API should I need to use ?

View comment · Posted Mar 08, 2024 · Luis German Lopez Fragoso

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