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Serhii Bazhan

Joined Mar 09, 2024

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Last activity Mar 13, 2024

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ACTIVITY OVERVIEW

Latest activity by Serhii Bazhan

Serhii Bazhan commented,

Community comment Feedback - Help Center (Guide)

Hi Katarzyna Karpinska,

I am a newbie here. Where can I find a ticket creating functionality on this platform?

Thanks in adnvance!

View comment · Edited Mar 13, 2024 · Serhii Bazhan

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Serhii Bazhan commented,

CommentSupporting multiple languages in Help Center

Hello there!

I have an issue with a missing button for adding one of the language translations - the category and sections has been already created. Furthermore, I already have some articles which present required "+" icon for adding the relevant translation.

How can I fix the issue?

View comment · Posted Mar 09, 2024 · Serhii Bazhan

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Serhii Bazhan created a post,

Post Feedback - Help Center (Guide)

Hi to Community!       

Yesterday I discovered strange bug in ZenDesk Helper editor which have not seen before.

After creation of an article I have discovered incomprehensible random sections throughout the article text.
In the editor, indeed, it is defined as heading 2 - the format that determines how the text gets into the navigation as section.

But in the text of the document itself (document from where I copy text itself), the formatting is different - normal text, which is usually (and everytime before) defined in the editor as paragraph, plain text.

Maybe someone stumbled upon same issue and have a suggestion?

Posted Mar 09, 2024 · Serhii Bazhan

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