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Katie Duck
Joined Mar 25, 2024
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Last activity Feb 27, 2025
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Latest activity by Katie Duck
Katie Duck commented,
Community comment Feedback - Ticketing system (Support)
+ 1, this would be an extremely useful feature
View comment · Posted Feb 19, 2025 · Katie Duck
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Katie Duck commented,
Community comment Feedback - Ticketing system (Support)
+1 we need options for routing voicemails - we have high level groups but use a dropdown for routing tickets to sub teams. When we receive voicemails, there's not a great way to route via rule
View comment · Posted Aug 13, 2024 · Katie Duck
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