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Ivan null

Joined Jul 12, 2024

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Last activity Jul 15, 2024

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Ivan null commented,

CommentHow to manage subscriptions and billing for Talk and Text

Hi there, 

 

I can see in the previous comment that TPE is included with Zendesk Suite Growth plan. Is it included with all of the Zendesk Suite plans? If not, which plans do include TPE?

 

Thanks

View comment · Posted Jul 15, 2024 · Ivan null

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Ivan null commented,

CommentTalk basics

Please elaborate on: “The Standard Call Object is a foundational feature that works well with third-party call integration with Explore…” 

Can data stored in Standard Call Object be reported against in Explore? 

 

I was under the impression that it has not been implemented yet after reading the following: “The standard call object is a foundational feature that paves the way for Zendesk to deliver important upcoming features, such as the much-awaited third-party call integration with Explore. ”

(reference: https://support.zendesk.com/hc/en-us/articles/6162041391002-Announcing-New-Talk-Partner-Edition-capabilities)

 

View comment · Posted Jul 12, 2024 · Ivan null

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