Zendesk Enterprise customer since 2015. I admin two accounts as a customer, and I develop Zendesk apps.
Joel Hellman commented,
For the sake of posterity, the disruption in widget API I touched on here was resolved,
Joel Hellman commented,
It sounds like you have another issue then. I'm referencing an issue likely caused by temporary disruption in the widget service. But sounds like right at this very minute might be a bad time to te...
Joel Hellman commented,
For me, I already had working code deployed and got an error here. Right now I got a notice that it might be temporariy issues with the widget at the moment which might cause this. Just FYI, in cas...
Joel Hellman commented,
Did you had that code deployed and working already, and it just stopped working? Or are you coding a new solution right here?
Joel Hellman commented,
@Charles: thanks. But what about the max length of the value property for text fields? Also can we add to the reference table that there is a 40 char limit, unless you use translation files, i.e. a...
Joel Hellman commented,
What is the max lengh of the 'value' property in the manifest.json file for a field of type 'text' ? My use case is to hold a list of comma-separated form id that my theme uses, thinking the Zendes...
Joel Hellman commented,
@Daniel Aron: I added my question in a separate post in this beta forum, not sure if you are following this post or the entire topic though.
Joel Hellman created a post,
In the EAP you show the ability to navigate and browse Guide articles while waiting to be served. Thinking myself a chat visitor, I would be hesistant to try this out (i.e. to discover this works)...
Joel Hellman commented,
Hi Bob Are you guys running Microsoft Teams? We had a similar (but not as critical) issue some week ago when our Ctrl-Alt-S shortcut to send ticket as Solved stopped working. After some digging I f...
Joel Hellman commented,
Okay, now I'm back to being worried. Just as David says, I'm not concerned Zendesk themselves will be GDPR compliant; I'm worried that it will become hard for us to use Zendesk efficiently and stay...