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Artur Michalski
Joined Jun 19, 2024
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Last activity Jun 24, 2024
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Latest activity by Artur Michalski
Artur Michalski created a post,
Post Q&A - Reporting and analytics
Hi community, Im looking for idea how to show how much time does a ticket spend in every group. For example we have 5 group responsible for other problems and ticket is going from 1st group to 2nd group. I know that in the 1st group ticket spends 2hours and in the 2nd group 3 days… How to show it in the reporting. I cannot find such a report in Zendesk Explore.
Edited Jun 19, 2024 · Artur Michalski
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