Dominic Brasoveanu

Total activity 24
Last activity July 06, 2020 15:37
Member since August 25, 2014 15:19

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Votes 6
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Activity overview

Latest activity by Dominic Brasoveanu

Dominic Brasoveanu commented, June 04, 2020 17:38
Can we add date custom fields too?
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- Dominic Brasoveanu
- Created June 04, 2020 17:38
- 0 votes
Dominic Brasoveanu commented, March 22, 2019 15:06
Hi all, For enterprise: why is it that I am able to only use the Article Settings bulk feature for articles that are in "All articles" status in the left hand side? I am unable to use it for "Work ...
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- Dominic Brasoveanu
- Created March 22, 2019 15:06
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Dominic Brasoveanu commented, October 24, 2018 16:00
Many thanks, the second one worked 🎉 🤜
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- Dominic Brasoveanu
- Created October 24, 2018 16:00
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Dominic Brasoveanu commented, October 22, 2018 18:00
Hi Andrey, Alright, I'm trying an easier approach I will assign a ticket via a trigger that will put a tag "email_signature" {% if {ticket.tags} contains 'email_signature' %}{{dc.agent_signature}}{...
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- Dominic Brasoveanu
- Created October 22, 2018 18:00
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Dominic Brasoveanu commented, October 22, 2018 13:31
No ideas? 😔
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- Dominic Brasoveanu
- Created October 22, 2018 13:31
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Dominic Brasoveanu commented, October 19, 2018 17:08
Hi Andrey, Sorry to reach out with this. I'm stuck again. I need to create a condition along these lines: - if a ticket comes in via email, display a message. - If the ticket requester is part of ...
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- Dominic Brasoveanu
- Created October 19, 2018 17:08
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Dominic Brasoveanu commented, October 10, 2018 13:56
Done!
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- Dominic Brasoveanu
- Created October 10, 2018 13:56
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Dominic Brasoveanu commented, October 10, 2018 13:40
All good, many thanks for your help, Andrey! You're a champ! Cheers, Dominic
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- Dominic Brasoveanu
- Created October 10, 2018 13:40
- 0 votes
Dominic Brasoveanu commented, October 10, 2018 13:24
Tried it the exact way you wrote it and it says this: Liquid Liquid error: Unknown operator =
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- Dominic Brasoveanu
- Created October 10, 2018 13:24
- 0 votes
Dominic Brasoveanu commented, October 10, 2018 13:13
Hi Andrey, I'm using the following code in the app configuration: {% if ticket.via == 'mail' %} {{dc.agent_signature}} {% else %} {% endif %} But it's not working. Any idea what I'm doing wrong?...
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- Dominic Brasoveanu
- Created October 10, 2018 13:13
- 0 votes