Hemin Desai
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Total activity66
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Last activity
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Activity overview
Latest activity by Hemin Desai-
Hemin Desai commented,
Glad to hear Jack, good luck!
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Hemin Desai commented,
Hey Jack, Have you considered creating a set of ticket fields which are conditionally displayed when a value from the base field is selected? I think this will give you the granularity you're looki...
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Hemin Desai created a post,
Chat Tip: Automated Chat User Management - With Zapier
Automated Chat User Management - With Zapier Managing Chat Users can be a pain, especially with a large number of agents. Here's how I'm managing ~1,500 chat users, hopefully, you will be able to f...
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Hemin Desai commented,
Thanks Dominic, this seems great! I would love to see something like this natively in Zendesk.
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Hemin Desai commented,
This would be a great addition. We would like to pass information from a Numeric User Field to a Numeric ticket field
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Hemin Desai commented,
+1
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Hemin Desai created a post,
Character limit display - Google Play
Hey, I'm not sure whether you are aware that Google play reviews have a limit of 350 characters per review/reply. This is not indicated on Zendesk and we have found that the reply from our end...