Hemin Desai

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Glad to hear Jack, good luck!

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• Hemin Desai
• Created July 16, 2019 09:22
• 0 votes

1. Community
2. Support Q&A
3. Layered Ticket Categories (Service Desk issue types)

Hey Jack, Have you considered creating a set of ticket fields which are conditionally displayed when a value from the base field is selected? I think this will give you the granularity you're looki...

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• Hemin Desai
• Created July 15, 2019 14:33
• 0 votes

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Thanks Dominic, this seems great! I would love to see something like this natively in Zendesk.

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• Hemin Desai
• Created July 06, 2018 09:33
• 2 votes

1. Community
2. Feedback on Support
3. Link user field with ticket field

This would be a great addition. We would like to pass information from a Numeric User Field to a Numeric ticket field

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• Hemin Desai
• Created July 02, 2018 17:39
• 2 votes

1. Community
2. Feedback on Support
3. Add 'Remove cc' trigger/automation action

+1

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• Hemin Desai
• Created January 30, 2017 12:07
• 0 votes