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Saori Arai
Joined Dec 15, 2024
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Last activity Dec 15, 2024
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Latest activity by Saori Arai
Saori Arai commented,
Community comment Feedback - Admin Center
We have custom ticket field to classify customer inquiries. Please make it possible to add a custom ticket field in this section so that we can easily see what categories of inquiries we have received from customers in the past. It is necessary to quickly check if there are any recent or past inquiries related to a new inquiry from a customer. I hope zendesk team will take care of this problem soon.
View comment · Posted Dec 15, 2024 · Saori Arai
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