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Mike Robinson

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Activity overview

Latest activity by Mike Robinson
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    Mike Robinson created a post,

    Automatically open tickets when Due Date reached.

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    Hi, Is there a way to have tickets automatically open when the due date is reached? Many thanks in advanced :) 

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    Mike Robinson commented,

    Thank you Carsten, I will try these now! 

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    Mike Robinson created a post,

    Setting up Automations

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    Hi! I am looking for some help regarding Automations. I have created a Custom Field against my Organisations for Customer Status. This sometimes is getting missed by my team and I want to Automate ...

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    Mike Robinson commented,

    How would I bulk update the organisation names? Im having trouble working this out. I have got a CSV file with the column name of NAME and the original organisation names listed below. What would I...