Avatar

Brooke Wayne

  • Total activity 33
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 11
  • Subscriptions 12

Activity overview

Latest activity by Brooke Wayne
  • Avatar

    Brooke Wayne commented,

      Seeing as how Nicole - Community Manager asked us to post in the Guide Q&A topic, I've done it for all of us, using Patrick's original post above.  Please feel free to go to the thread here and u...

  • Avatar

    Brooke Wayne created a post,

    Allow Redirect of URLs

      Hey Zendesk,  You asked us to post in here too: Please allow the ability to redirect to another Zendesk url when requesting another one.  The purpose of this is when a URL is no longer used but u...

  • Avatar

    Brooke Wayne commented,

    Right now, it looks like it'll only work with Support and Talk data. Any plans to include Guide in this? There is no advanced reporting with Guide in GoodData/Insights, so I'm very curious to see i...

  • Avatar

    Brooke Wayne commented,

    Completely agree here with Dan - we're tracking data from the web browser views via Google Analytics already, but we're unable to do so with the mobile sdk and web widget views. Having this being h...

  • Avatar

    Brooke Wayne commented,

    Cannot agree more with everyone else here!  Much like this other issue (https://support.zendesk.com/hc/en-us/community/posts/203436346-Allow-Redirect-of-Urls?page=1), when an article is archived or...

  • Avatar

    Brooke Wayne commented,

    @stephen @joe: If it helps, I found a page in the Community that fits the topic and just copied + pasted my comment from above there. For what it's worth, I'm in complete agreement with both of you...

  • Avatar

    Brooke Wayne commented,

    Hey!  I originally posted two messages in this thread here: https://support.zendesk.com/hc/en-us/articles/217958367 and was told to post here instead. Just reposting what I originally wrote on the ...

  • Avatar

    Brooke Wayne commented,

    Hey, wondering for an update on this! It's 2018, and we're hitting a lot of roadblocks where deleted links are becoming more costly for our product.  Would love to see a solution to set up redirect...

  • Avatar

    Brooke Wayne created a post,

    Swiftype + Web Widget

    Just wondering if there is any way to get Swiftype implemented into the Web Widget? It would be amazing to utilize Swiftype's powerful tools and autocomplete into the Web Widget which is currently ...

  • Avatar

    Brooke Wayne commented,

    I would like to second Stephen's point above - a non-JS method would be greatly appreciated!