Stewart Fulton

1. Community
2. Integrations and Apps Q&A
3. Jira Comment Synchronization

+1 We have been finally forced to stop using the older connector and the lack of constant sync is creating an incredible amount of busywork for me, pushing comments back and forth. We will try usin...

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• Stewart Fulton
• Created March 26, 2018 22:19
• 1 vote

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Managing user segments

Hi - can these segments be reordered manually and/or automatically alphabetised We have a different segment for every client and creating a new section that is limited to one or more clients takes ...

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• Stewart Fulton
• Created March 14, 2018 01:20
• 1 vote

1. Community
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

It boggles me that Zendesk think that you need a unanimous vote to GIVE END USERS THE OPTION. Or that anyone would be against that being an option in the first place.

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• Stewart Fulton
• Created August 17, 2017 02:17
• 0 votes

1. Support
2. ...
3. Jira integration
4. Using the Zendesk Support for Jira integration

We are being forced to move to use this plugin now that the previous plugin is being deprecated. We have trialled it previously and the biggest shortfall of this version is having to manually 'Noti...

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• Stewart Fulton
• Created February 26, 2017 00:53
• 1 vote