Melanie

Total activity

101
Last activity

April 14, 2021 20:17
Member since

November 21, 2016 22:45
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Votes

54
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21

Activity overview

Latest activity by Melanie

Melanie commented, April 14, 2021 20:16
Shelly Gurrola - To combat this issue, as well as give us more detailed feedback, we use a marketplace app for NPS scores. The developer has blocked the providers that we have reported as providing...
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- Melanie
- Edited April 14, 2021 20:17
- 0 votes
Melanie commented, March 24, 2021 05:57
We are only trialling Talk at the moment but already find this annoying that we can't set a default country code and it looks like the chrome extension added has been removed. I checked the Zendes...
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- Melanie
- Created March 24, 2021 05:57
- 0 votes
Melanie commented, March 24, 2021 05:13
Hi, We are currently trialling Talk in very early stages, and have the same structure as Bthomas, I was thinking we could do a work around by transferring to the group via a separate Talk number ra...
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- Melanie
- Created March 24, 2021 05:13
- 0 votes
Melanie created a post, March 23, 2021 22:26
Feature Request: Specify Legend height at the top and bottom of visualisations
1. Community
2. Feedback on Explore
Hi, It is possible to specify the width of the legend in Explore when it's right or left, but not the height when it's placed top or bottom. Being able to specify the height would allow the full l...
- Melanie
- Created March 23, 2021 22:26
- 2 followers
- 0 comments
- 1 vote
Melanie commented, March 11, 2021 10:33
I believe Satisfaction Rated percentage is the score and Rated Tickets % is the percentage of tickets that were given a score.
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- Melanie
- Created March 11, 2021 10:33
- 0 votes
Melanie commented, March 01, 2021 22:36
We need this also, it's a real issue for us that we can't produce the same reporting our customers are used to.
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- Melanie
- Created March 01, 2021 22:36
- 2 votes
Melanie commented, February 18, 2021 04:19
Thanks for the work around,... this is a great work around to get the information I need.
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- Melanie
- Created February 18, 2021 04:19
- 0 votes
Melanie created a post, February 18, 2021 04:00
Changing filters
Answered
1. Community
2. Explore Q&A
I have a Dashboard with approximately 10 tabs. The time filter on each tab is bookmarked for the last calendar month with the exception of the final tab which provides a 6 month high level summary ...
- Melanie
- Created February 18, 2021 04:00
- 3 followers
- 1 comment
- 0 votes
Melanie commented, February 18, 2021 03:45
Exporting PDFs is really challenging for us also I have to schedule it for 15mins time anytime I need to export the full Dashboard - and you cannot schedule with a filter like you could in Insights...
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- Melanie
- Created February 18, 2021 03:45
- 0 votes
Melanie commented, November 18, 2020 01:02
Thanks Graeme I have filled in the form, fingers crossed - appreciate all your assistance.
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- Melanie
- Created November 18, 2020 01:02
- 0 votes