Adam Prince

Hi,

Are we able to set rules tied to specific numbers for Triggers and Notifications? I see the ability to do so at the email level, but not for specific phone lines.

Thanks,

Adam

Thanks Paolo , is there a field that would generate yes/no values in notifications rather than 0?

-Adam

hi, is there a placeholder that we can use for associating a checkbox value in a notification? Right now, we use  {{ticket.ticket_field_valueid}} which shows in the notification as a value: