Dave Kavalsky
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Recent activity by Dave Kavalsky-
Hi Ramin, Thank you for confirming but I've actually already taken these steps and was not able to get the web widget to actually show the offline form while we were offline. I'm not sure if somet...
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Hi Ramin, Thank you for this explanation. My main focus is more of the offline form since the pre-chat greeting for the pre-chat form works fine for us. My main/original concern around the hours of...
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Hi Ramin, I've actually gone over this with two other Zendesk support agents. I have also given the Zendesk team access to my account to review these settings and they have confirmed the problem I'...
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Please disregard my last comment. I figured it out. Thanks
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I've tried following these steps and can't get it to work. I feel like everything is in the right place. I changed some of the class names but it should still work. I also tried testing without cha...
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Thanks but I actually already have a ticket open. I posted this before I got a response and just wanted to see if it might be something that had previously been surfaced in the Community.
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I'm trying to enable Answer Bot but it's still taking me to a page saying that early access is closed. Is this still not fully available to all customers? Is there a timeline for when we will be ab...