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Dave Kavalsky

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Votes on activity by Dave Kavalsky Recent activity Votes
  • Chat Hours of Operation

    Answered

    There does not seem to be a way to actually display the hours of operation to our users anymore who try to start a chat. There is a checkbox to enable it in pre-chat forms and in the offline form b...

  • Chat Offline For Certain Users

    Has anyone run into an issue where chat is offline for certain users during operating hours when chat agents are online and available? One of our customers gets the offline form (to leave a message...

  • Feature Request - App (or pop-out chat)

    Answered

    It would be awesome if there were a zendesk chat app for desktop so I don't need a browser tab dedicated to chats. This would allow me to review customer issues more seamlessly instead of going bac...