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Bastiaan

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Activity overview

Latest activity by Bastiaan
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    Bastiaan created a post,

    Shopify integration in Zendesk Chat

    Completed

    We started with the shopify integration in Zendesk, which is very useful because you find orders easily back. I've contacted the Zopim Chat to help me setting this up for the Chat. They told me thi...

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    Bastiaan commented,

    Thank you Ramin, we will join the others with the workaround. Thanks for the suggestion! 

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    Bastiaan created a post,

    Surveying your customers

    Answered

    What I want is the following: When an agent of our company has the slightest feeling we are dealing with a satisfied customer we want to ask a couple of questions (the ones that are not satisfied a...