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Ranjith Claessens | SendCloud

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Latest activity by Ranjith Claessens | SendCloud
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    Ranjith Claessens | SendCloud commented,

    1. Community
    2. Feedback on Support
    3. Trigger Conditions: Sender email address

    This would be a very hulpful feature for us as well since we don't want our users to do all from a from but give them the opportunity to e-mail us directly. 

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    Ranjith Claessens | SendCloud commented,

    1. Community
    2. Insights Q&A
    3. Average response rate to CSAT survey

    Hi Matt, Very interesting to read. I'm curious how you achieved suck a high response rate since we only managed a mere 5%.We tried different configurations for asking but it doesn't seem to improve...

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    Ranjith Claessens | SendCloud commented,

    1. Community
    2. Feedback on Support
    3. Community Discussion: How do you use Views?

    Hi Nicole, Thanks for coming back to me. Good to hear that you're changing the pace and communication on this and I'll be looking forward to the results! Kind regards, Ranjith

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    Ranjith Claessens | SendCloud commented,

    1. Community
    2. Feedback on Support
    3. Community Discussion: How do you use Views?

    As an administrator/manager what do you use Views for?We use the views to have an overview of all the ongoing views for the agents and offices abroad As an agent, what do you use Views for?To pri...

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